Totti Karpela - asia & europe
Totti "Mike" Karpela has worked with the law enforcement and security for 25 years, mostly with the National Police of Finland. His work experience covers work in the military and civilian law enforcement as well as a consultant and a specialist in the corporate world. Mike has been heavily involved in various violent crimes prevention projects, threat management and stalking crimes. He was the founder of the Threat management service for Helsinki police department, first of it's kind in Finland. Part of his duties with the National Police was to work in a group of specialists under the Finnish Ministry of Interior that deals with the threats against law enforcement and judicial officials. Mike has also worked for the European Council and other international NGO's as a subject matter expert in domestic violence prevention and stalking crimes projects. Currently Mike is also a sought after specialist for government projects that deal with prevention of violent crime. During his career he has published four law enforcement and security related books as well as hundreds of articles in professional magazines.
During his years of law enforcement Mike has also worked several years as an instructor trainer at the National police academy. Mike’s last assignment was to work as one of the crisis support personnel and hostage negotiator for the Southern Finland region. Mike resigned from the police in February 2008 as a sergeant.
Mikes vast experience with threat management is clearly demonstrated in cases where analysis is put into practice, how multi-disciplinary teams of professionals are coached and how to manage low to median and high risk cases.
Mike is currently the president of Association of European Threat Assessment Professionals (AETAP) as well as a committee member for the Australasian Association of Threat Assessment Professionals (APATAP). Currently he works as the director of two threat management companies, one based in Europe and the other one in Asia.
Marc mcelhaney - NORTH AMERICA
Dr. Marc McElhaney, Ph.D.
Dr. McElhaney founded the Critical
Response Associates (CRA) in 1997, as a
national team of psychologists and behavioral specialists who work exclusively in the areas of threat assessment, critical incident
management and conflict resolution.
Peace of Mind is delighted to have Marc as one of our highly respected partners as a
Consulting Psychologist and certified Mediator. Dr. McElhaney is also the
author of a textbook for Managers entitled, Aggression
in the Workplace: Preventing and Managing High-Risk Behavior. Dr. McElhaney's company CRA has
consulted with hundreds of international organizations (typically large
corporations and law enforcement agencies) in regards to the assessment,
management and resolution of high-risk incidents. CRA has also helped
corporations develop workplace violence policies and crisis response programs,
and has more recently presented workshops and training programs, primarily in
the areas of workplace violence prevention, conflict resolution and crisis
management. More information about CRA's work in North America can be found on www.criticalresponseassociates.com.
Lisa Warren - AUSTRALIA
Dr. Lisa Warren, Ph.D., Clinical and Forensic Psychologist
Dr Lisa Warren, PhD, MAPS is a Clinical/Forensic
Psychologist. She is registered with the Australian Health Practitioner Regulation Agency (AHPRA) and holds full membership with the Australian
Psychological Society (APS) where she is a member of the APS College of
Clinical Psychologists and APS College of Forensic Psychologists.
Her professional experience includes working at
the Victorian Institute of Forensic Mental Health (Forensicare), where she was
the Foundation Manager of the Problem Behaviour Program, an outpatient clinic
staffed by psychologists and psychiatrists each specialising in the assessment
and treatment of particular forms of criminal conduct such as stalking,
threatening, fire setting, sexual deviance and recidivistic violence. She has concurrently
held academic positions at Monash University, including being the Foundation
Coordinator of the forensic psychology program at the Monash University
Clinical Psychology Centre.
She is the founder of Code Black Threat Management Pty Ltd, a company providing individuals and organisations with a
range of services in cases of threats, stalking and other forms of harassment
such as vexatious complaining. The name of the company was inspired by the
emergency code used in settings such as hospitals, where a Code Black is a call for help following threats, personal
intimidation or physical violence. The services offered by Code Black include
training seminars, policy development and consultation on individual cases.
Dr Warren has published extensively in the field of threat management and
has consulted across the world on cases of threats, stalking and complaining.
Dr Warren is the Vice-President of the Australasian Association of Threat Assessment
Professionals (AATAP) and a consultant to the Executive of the Association of
European Threat Assessment Professionals (AETAP) on professional standards for
Bram van der Meer - EUROPE
Investigative psychologist and criminologist
Bram is an investigative psychologist and criminologist who has worked for the Netherlands National Police for 11 years. Before that he worked for 5 years as a clinician in the country’s largest forensic psychiatric facility, where dangerous and mentally ill offenders are admitted. Bram has been involved with numerous violent crime investigations. He still is the expert adviser in many high profile Dutch investigations, but has also been the consultant in cases on the Caribbean islands, in the United States, the United Kingdom and in several other European countries. His main activity is deviant (criminal) behavior analysis, personality assessment and threat assessment.
Bram has played a major role in developing and setting up (behavioral) threat management for the Netherlands government and National Police. He has conducted numerous threat assessments for the Netherlands Royal Family, the Prime Minister, national politicians and foreign VIP’s. He advises the Royal Protection Guard, the department of home affairs, and the counter-terrorism center of the department of Justice.
Bram teaches threat assessment, criminal profiling and interview techniques at the Police Academy, and is the chief educator of the threat assessment program for investigative psychologists in the Netherlands. Bram is the founder of the Netherlands first threat management company, Bram Van Der Meer Investigave Psychologist Ltd. For both government organizations and corporate business confronted with threats or related problems, his company provides consultation and training.
Bram is an executive board member and a former president of the Association of European Threat Assessment Professionals.
Jobien Berkouwer - EUROPE
Jobien Berkouwer read Law at the University of Leiden. Before graduating in 1993 she also attended classes at the University of Salzburg, Austria for six months focusing specifically on Legal Logic, Legal Philosophy and Legal Theory. She wrote her thesis for the Prosecutor Office and The Dutch Child Protection Agency on The Effects of alternative sanctions for youths. While writing it she was offered a job by the Child Protection Agency as a legal representative and advisor to the Court, where she worked for almost three years.
In 1995, Jobien became a family lawyer in Amsterdam. However, after a year she switched to law enforcement. She finished the postgraduate Program for Higher Management at The Police Academy in 1999 and attended the course Forensic Psychiatry and Criminal Law at the University of Utrecht. Theory was put into practice by working at the Crime Analysis and Offender Profiling Unit of the National Police in Stockholm, Sweden in the summer of 2000.
Jobien has worked as a police superintendent and project manager at The Police Academy of The Netherlands. This national project (LDM), which is available 24/7, supports senior investigating officers of the Dutch police force, and prosecutors and judges, in finding qualified experts to solve serious crime in a quicker and smarter way.
Since 2000, Jobien has rapidly climbed the ranks in three different police forces, in cities such as Amsterdam, Almelo and Enschede. She has worked for the vice division, the murder squad, the unit organized crime, and as an assistant district attorney. She has built an extensive network among law enforcement officers, prosecutors, magistrates, and in politics. In 2003, Jobien was asked to become spokesman for a regional and national Crime Watch television program.
In recent years Jobien has been consulted by the Board of Police Commissioners on the new guidelines about the role of experts in criminal cases. For years Jobien has served on the Executive Board of the International Homicide Investigators’ Association (IHIA) in The Netherlands. She is currently a member of the Dutch Association of Violent Crime Investigators (DAVCI) and of the Association of European Threat Assessment Professionals (AETAP). Jobien is the co-founder of the Dutch threat management company Black Swan Forensics.
LORRAINE SHERIDAN - AUSTRALIA
Dr. Lorraine Sheridan, PhD
Dr Lorraine Sheridan is
a Chartered Forensic Psychologist. She completed Europe's first PhD on
stalking and has so far published four books and more than 50 papers on
the subject. Her research has taken an applied, interventionist angle
and she frequently trains professionals involved in investigating crimes
involving unwanted attention.
She is a police
accredited offender profiler and compiles psychological reports related
to offenders, highlighting the risks posed by known or unknown suspects.
She regularly gives case management advice to the police, security
personnel, celebrities and others on stalking, harassment, violence,
risk assessment, threat assessment, malicious communications and similar
After a long stint as an academic in
universities in the UK, Lorraine is now a senior academic at Curtin
University in Perth, Western Australia. She is a founder member of the
Association of European Threat Assessment Professionals. Recently, her
risk checklist for stalking has been adopted by most English and Welsh
police forces and partner agencies.
Dr. Sheridan also works as a consultant for Hong Kong based company, Peace of Mind Threat Management Company Ltd.
Anthony Fung - asia
Anthony Fung is a senior instructor, training facilitator and a senior purser of a major airline in Hong Kong and had been in the aviation industry for 13 years. His teaching covered Verbal De-escalations, Threat and Error management, cabin safety and security awareness, and Situational Awareness for crew resource management course for both pilot and cabin crew. He has been heavily taken part in course design and program development.
Apart from conceptual training like problem solving skills and service language, Anthony also involved in several of customer service technical trainings as well as train-the-trainers programme. Training mythology combines facilitation, experiential learning, discussion and lecture.
Anthony graduated at Utah State University (1996) in United States and obtained a bachelor degree of political science and minor studied in human resources management. During his stay in America, he was the chairman of the international student club and an active member of many house activities like visiting education organizations and giving lecture. He also speaks English, Mandarin and Cantonese fluently.
Safety and security mindset is the primary concerns for Anthony since he had been in safety related working environment for many years. His experience in teaching enable him to have an in-depth understand of stress tolerance and emotional intelligent. Fung is a qualified trainer and facilitator of human factors and which had been recognized by Cathy pacific airway training school in year 2011.
Anthony represents Dragonair to compete a global competition named ISPY ( in-flight sales person of the year) and successfully scoop away the biggest award among over 30 other airlines. He demonstrates clearly of his all rounded people skills and goal orientated attitude.
Before working as a profession trainer in airline, Anthony also worked in other training organizations like Dale Carnegie Training and Training Master Limited between 1998 through 2000. He is truly fascinated about all kind of trainings and eager to share his ideology to others.
Monte Gould - north america
Special Projects Advisor
Since 1981 Monte served in full time Law Enforcement as a state peace
officer. He was assigned to SWAT since 1987 until his retirement as a
senior team leader in 2010. He was a Master instructor of SWAT for the
state of California and has served as an advisor for multiple
professional organizations (both private and governmental).
earned numerous commendations from the US, Foreign friendly nations,
Police chiefs and Sheriffs (both Peace-time and Combat awards). Serving
on the advisory board for the NTOA for SWAT in Corrections, American
Correctional Association and numerous other professional groups and is a
published author. A US federal court certified expert in tactical
Monte Gould is former US Marine and US Army SOF enlisted person / soldier
(both active and reserve). He has served multiple overseas tours /
deployments of duty with the USMC and the US Army. Serving in Combat
operations with both US and foreign friendly SOF units including the
French “Commandos Hubert”. He is retired
from both Law Enforcement and the US military.
Currently Monte works globally with teams that operate in high-risk regions, teaching and mentoring professionals to mitigate risks through proper tactical training.
Heikki Neuvonen - europe & asia
Marketing and Sales Manager
Heikki is responsible for Peace of Mind's marketing, sales and key account customer service.
Heikki has an excellent grasp of the security service field and is highly skilled to find the best solution for each customer when it comes to training or consultation needs. Our services start by a survey of client needs and with an interview by Heikki to ensure that our clients get exactly what they want and need. We are also keen on following up our success and customer satisfaction after each assignment. We do this by follow-up interviews and feedback surveys. Heikki is also responsible of our customer service quality.
If you have any questions related to the program development, marketing our events and services or if you would like to get a quote from us, please turn to Heikki.
Inka Karpela - europe
HR and Finance Manager
Inka is responsible for our client accounts, HR-coordination and financial services or our companies in Asia and Europe.
If you have any questions in regards to billing, our invoices, personnel or other administrative issues, do not hesitate to turn to Inka with your questions.
Peace of Mind Threat Management Company Ltd. also uses people with a broad variety of professional backgrounds suitable for each assignment. Our advisors have backgrounds from military, law enforcement, mental health, risk- and crisis management, security management, educational duties as well as corporate security experience. Our staff is multi-lingual and currently works in various locations around the globe.